How to Use Otto, Prospect’s Virtual Assistant, to Find Support
If you are visiting Prospect’s website and looking for help with employment services, Otto is a simple way to get started.
Otto is a virtual assistant designed to help you find information quickly and easily. You will find Otto in the bottom right corner of the Prospect website. It is available any time of day and responds to your questions with helpful links and guidance based on what you are looking for.
Whether you are exploring programs, checking out upcoming events, looking for employment-related resources, or trying to figure out how to get started with Prospect, Otto can guide you in the right direction.
How to Access Otto
Using Otto is easy:
Go to any page on the Prospect website
Click the chat icon in the bottom right corner of the screen
Type your question or choose from suggested topics
Follow the prompts to explore information and resources
Otto does not require you to log in or create an account. It is designed to be accessible and easy to use, especially if you are visiting the site outside of regular business hours or just want to browse quietly.
What Otto Can Help You With
Otto can guide you to information about Prospect’s programs and services, help you learn about upcoming events, and connect you with employment-related resources based on your needs. It is a helpful tool if you are unsure where to begin or want to explore your options before reaching out to a staff member.
Otto does not provide direct contact information, but it can help you understand what is available and how to take the next step. If your situation requires more support, Otto may guide you to a form that lets our team know you are interested in services.
Why Otto Is Useful
Otto is part of Prospect’s commitment to making employment services easier to access. It is not a live person, but it is built to help you navigate the website and find the information that matters to you.
Whether you are just starting your job search, returning to work, or looking for tools to support your next step, Otto is a helpful first step.
